Agency workers

Topic Index
Protection of agency workers
Agency worker regulations
Employment business and the end user



  • An agency worker is an individual who is employed by an employment business (e.g. a temping agency) to perform work for one of the employment business’s clients, sometimes referred to as the end user.
  • An agency worker signs up with an employment business in order to work for one or more end user. They often undertake a specific piece of work or are engaged for a specific period of time. They are often referred to as temps.
  • Employment businesses are often known as employment agencies although strictly speaking they can be two different things. An employment business is involved in the supply of temporary workers, whereas an employment agency is involved in permanent recruitment.
  • The Agency Workers Regulations give agency workers the same basic employment rights as permanent staff after 12 weeks' service....
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