GMB Trade Union v Brown

Refusal to vary contractual grievance procedure
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Overview

B resigned from her post with GMB and claimed constructive dismissal. GMB procedures required her to attempt to resolve her grievances by meeting with her manager. A tribunal agreed with her that as the manager was the perceived source of her problems, GMB's refusal to vary the contractual grievance procedure amounted to breach of the implied term of trust and confidence.

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